Our client, the Lines Company Ltd (TLC) owns and manages the electricity distribution network throughout the King Country. TLC is part of The Lines Company Group, with subsidiaries in several different capacities of the electricity sector including electricity line renewals, metering services, electrical contracting services, and environmentally friendly electricity generation including several hydro schemes.
They are now looking for a confident, highly motivated person with great interpersonal skills to get ‘out and about’ in the region interacting with our customers as part of a data gathering and feedback trial.
The role involves gathering information and data, seeking feedback from customers, analysis/reporting and contributing to our customer-focused service delivery strategy. A high level of communication (face to face, phone and on line) is required as you interact with customers inside and outside of the business to ensure delivery of the best possible service to our customers.
You’ll be able to:
- Work independently and as part of a small team
- Use your exceptional listening and communication skills
- Quickly build rapport with a wide range of people
- Maintain a professional image of self and TLC
- Focus on customers as well as getting results
- Understand the big picture as well as the detail
- Proficient in the Microsoft suite of programmes, particularly Excel and Word
- A current full drivers license is essential
A marketing background and/or experience with a high level of customer interaction would be beneficial.
This role is normally 40 hours per week, worked Monday to Friday. The hours can be flexible to meet the needs of the business and the successful applicant. On occasion, there may be a requirement to work additional hours or to stay away for the night to meet the needs of the business. A company vehicle is provided for work purposes.
Full training will be provided for the successful applicant. We offer a competitive salary, the opportunity to work in small, close-knit community with a ‘good bunch’ of people. If you think this sounds like you, please apply below.